It’s easy to manage your account online with My BT. Best VPNs for BT Broadband. You can google how to do this. Beginner. Alongside that, parental controls and device-level Wi-Fi controls are available. If I turn off controls WhatsApp doesn’t work. test sites are blocked on PC, but access is allowed via mobile devices. . You can also turn the weekly schedule off. Here’s how it works: On your PS5 console, go to “Settings” and select “Family and Parental Controls. However, if you prefer a permanent removal of the filters, follow the steps below. BT Broadband and BT Wi-fi use BT Parental controls. Search for proxy sites. If I disable BT parental controls would this be applicable for all our devices using the BT wi-fi or can I choose parental controls for each device using our. It is well worth it. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. BT Parental Controls will block access to gaming applications that connect to the internet when the gaming category is blocked. Just to let the community know there was a data integrity issue with the MyBT account which meant the manage tabs were not displaying. Xbox Game Pass Ultimate on us! Buy a Full Fibre 500 or Full Fibre 900 broadband package and get 6 or 12 months’ access to over. Someone posted an answer to a similar question which was a link to information, but that link does not work. Home phone including Digital Voice; BT Mobile; Email. For a bit more security, you can add the SuperSafe Boost for £2 a month to put it on up to eight devices (including smartphones. Hi, so i'm having a problem with one of my BT discs - bear with me here as a lot has happened. Circle will detect all your family’s Internet-connected devices. BT sent me a new hub to attempt to resolve this. Our parental controls are the only ones that work both in the home and on all our 5 million wi-fi hotspots so your children stay safe wherever they are. The times that you want the BT Parental Controls on or off can be set as per the following link. Once you install the Circle App on each mobile device. Bear in mind, you may have issues with the Netgear, if you have BT TV. Hi @Billiebongo, Thank you for posting. My parental controls aren't working. Go to the URL of a proxy site. With Sky Q, you can use PIN-protected parental controls to restrict the shows, movies, apps and channels that can be watched on your TV, so you can have peace of mind that your little ones are watching Peppa Pig and not Game of Thrones. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. BT Fibre broadband / Parental controls; Options. 0 Ratings. . I have set up custom parental controls. They can not be set to work on an individual device basis. BT Parental Controls helps to protect your family from accessing unsuitable sites providing you both control and flexibility while online. Options. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. All forum. @licquorice wrote: But if they had access to BT wifi with fon, parental controls would be superfluous. . My son has a PS5 which he uses for most of his internet stuff, but BT Parental Controls keep blocking his access to Twitter. There are a range of filters to choose from to block content and usage. Email; Billing. Our Parental control software helps keep everybody safe by reducing the risk of connecting to inappropriate websites that might also pose a threat to your security. 1. BT Parental Controls is free to BT Broadband customers. 100,000+ hours on-demand. BT offers an comprehensive package of online security and protection, guarding your home network and equipment from diseases and other web-based. I can set and block anything and it still lets me view the websites. Upgrade your broadband package. Tap Turn on Screen Time, then tap it again. . Each. It features parental controls to help you limit the websites your children can see. Our app team is very keen to better understand this issue so we. Cheers. The video guides are available on UKSIC’s site here. Because people can access the internet through a supplied PC and personal devices (phones, tablets, laptops) coonnected over WiFi we want to control access to. It works by looking at the main purpose of the site. Sorry, but we are doing some maintenance on the site at the moment. I appreciate the time you have taken on live chat trying to get this sorted out. Worth £130, it's free to all customers taking a 12 month+ contract and comes with a lifetime guarantee. Broadband, mobile and WiFi providers offer filters to limit the inappropriate content a child might see. Only BT Complete Wi-Fi gives you reliable wi-fi in every room or £100 money-back guarantee. Example: Find Your Model Number. Proxy sites divert traffic via an innocent address, unobstructed by any filters. BT Parental Controls is free to BT Broadband customers. Please can you check and see if the Controls are working for you now and post back to let me know. Watch over 70 Freeview channels as well as. We are very busy at present so to get this resolved as quickly as possible; give our guides in the helpdesk a call on 0330 1234 150. Discounted Broadband. Selecting your model allows us to tailor our support site for you. As a BT Broadband customer, you’ll get BT’s Virus Protect software included, which is powered by McAfee. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. Any advice would be appreciated. All our broadband options comes with BT Parental Controls security included and at no extra cost. To set up parental controls on an Android smartphone: Open Settings and select Users. View bills. Get unlimited internet access at any of our. Re: Whole Home Mini Disc Wifi Extenders and Parental control. The times that you want the BT Parental Controls on or off can be set as per the following link. Welcome to the Community and thanks for your post! I'm sorry for the problems you're having with Parental Controls. My PC is fine with access, just happens o. Go to solution. on 20-04-2023 16h39 - last edited on 20-04-2023 16h45 by DavidM. Plusnet – 192. 18 million wi-fi hotspots worldwide. I tried to set up parental control suspension between 21:00 - 11:00 (9pm night. Content Controls are designed to help keep your business safe online and are free for BT Business Broadband customers. Or to get online even faster, download our BT Wi-Fi app and it'll connect you to a. Internet Matters supports parents and professionals with comprehensive resources and expert guidance to help them navigate the ever-changing world of child internet safety. Broadband running over 300. NOW – 192. It takes into account the first part of the site address, such as; "and not the information after this. They worked fine until we moved house and were provided with a new hub. BT Security is the place to come for support with passwords and advice on staying safe online. Hi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. Use Parental Control Features on Your Devices. I've had an. From the main menu, select Settings. Tried deleting cache and rebooting the router. More options. YouView from BT; BT Sport on TV, Online player or App;. See how to set up BT Parental Controls and which sites to block. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. com & Community;. Got a question about your BT Business broadband, BT Wi-fi, hubs or routers? Our Help & Support team have all of the answers right here. Re: Parental Controls not working effectively. 5. Hi @MatrixProfessor the Parental controls are applied on the network and not the device so the block will apply to everything on your broadband connection. You’ll also get the Sky Broadband Buddy parental controls app, free engineer visits from the Sky Broadband Tech Team and 2GB of mobile data for broadband outages. However I can't turn on parental controls. You can however restrict the times the individual laptops can access the internet by using the Access controls feature on your Hub. New Full Fibre’s something different. Ideally I'd like to have the controls on and this site still accessible like it was last week. Watch the video to get quick tips on how to manage parental controls on Plusnet broadband. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. Do the BT Broadband Parental Control Settings Carry Over to the BT Hot-Spots?. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. When you're setting up the Parental Controls you can customise them to block certain categories. The PG setting will block all potentially harmful content. Take control of 3. They usually come with several features to reduce the risk of children discovering potentially harmful content. Monitor Your Child’s Internet Usage. Full Fibre. Open a search engine of your choosing. 1. But on the PCs I have changed the DNS settings to family shield with openDNS. However, a wide range of factors, such as distance from the router, thick walls. Unplug the Router at Night. Select More Options > Content Restrictions > turn on Block Inappropriate Apps And Games and Block Inappropriate Websites. Please helpRe: Parental controls. Welcome and thanks for your post! I am sorry for the problems you're having with Parental Controls. Setup may take up to 2 hours. If you want to make any changes to the hub settings, you'll need the admin password. I believe it is blocking, but how do I know? Many thanks. BT has announced the launch of a new internet filter designed to protect children online. In response to rik321. 2 REPLIES. Sky’s system works in a similar way to BT Parental Controls, offering three levels of content filters set by age – PG, 13 or 18. You can contact the NSPCC Helpline by calling 0808 800 5000 [email protected]. BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows everything; We can't guarantee that BT. I think we'll need to get our parental controls team to check this over for you, I'll send a private message in a moment so you can get in touch with the moderation team. Pause and rewind live shows on our most advanced personal video recorder yet. Smart Hub 2 - switch on Wi- Fi Controls. The video guides are available on UKSIC’s site here. Select “Settings” and press “OK” button”. The Zen FRITZ!Box router is a must for households where daily streaming. Follow these simple steps to permanently remove BT Parental Controls. 95. Sign into your My BT account online. com & Community; Broadband. To manage your settings, you need to log on to your BT. None of our android devices have been able to download updates from Play Store in recent days. Super installation clean, tidy and where I wanted it. Once BT Web Protect is turned on, all devices using your home BT Broadband connection will be protected when you're on the internet. Click on Add user to create. Once turned on, you’re given an option of what categories of harmful content you’d like to block. There doesn't seem to be any way to set parental controls at all. We'll pop your BT Smart Hub in the post and text you when your BT broadband is activated. BT describes the filter as “light. Re: Parental Controls Stuck On. BT 4G Home Hub settings and updates. ASUS Instant Guard gives you one-click secure internet access via the ZenWiFi XT9 mesh router from anywhere in the world, thanks to its encrypted. Step 3. BT Parental Controls Login to My BT and navigate to the Parental Controls panel. Hi I've got an annoying problem. any ideas how to stop this and block access from all devices including mobiles. 1. If you would like to view this content please Allow Cookies Cookie SettingsAsk the BT Community. It helps to protect young people from adult content. As a long shot I enabled file sharing via Parental Controls and that fixed it. I have tried rebooting the router and was given advise to turn parental controls off for 24 hours and re activate. Press Home, Settings, Parental Controls, you can make certain changes but you can't turn it off completely because it's an Ofcom requirement for control before 9pm. They can not be set to work on an individual device basis. what do I need to do to fix. New. Ok i have read through some posts about parental control but when i log into my bt i cannot see the manage my extras anywhere in mt bt are. The account holder can choose one of our pre-defined filter levels – strict, moderate or light – or they can personalise their filter level by choosing which of the categories they. New. BT parent controls and web protect are enabled. Contact us. Delivery charge £9. With no data limits, you. internet matters. All our broadband hubs have the latest technology installed to give you the best possible connection. Activation will take place automatically and households are automatically. When activated, all devices connected to your BT Business Hub will have their content filtered to the restriction level that you’ve set. I'd also recommend the MyBT app. For some reason it doesn't seem to go off until 10. Fix a problem with BT TV. Find out how to fix any problems you might be having with BT Parental Controls. Hi @Skipfem, Thank you for posting. The best part though, all of these work on Mac, PC, Android and iOS. We have a BT Youview Box. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your. BT Parental Controls is a network based solution which means that all devices connected to your BT Broadband will have the same level of protection applied. . As these typically have to be set manually, you’ll find a comprehensive list of parental control guides that we’ve created. But I realised the other day that it no longer is blocking websites I have added to my blocked list. 100 high-quality Xbox games included at no extra cost. However, if you prefer a permanent removal of the filters, follow the steps below. These filters will also apply if you use your BT ID to log in to BT Wi-fi. Ask the BT Community. We’ll give you a switching date – usually within two weeks, unless you choose a later date. on the device you'd like to apply these new parental controls to - switch airplane mode on and off, or restart it to apply the controls. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. When you set up your BT Hub for the first time, wireless is automatically switched on. We'll pop your BT Smart Hub in the post and text you when your BT broadband is activated. Hello, I've tried recently to put my BT Parental Controls on the broadband, but every time I've done it I come back to the home page a few hours later, and it still says "activate". Bills &. Why am I receiving letters about BT Parently Controls? BT broadband security. This includes restricting children from accessing inappropriate or adult content. Or to get online even faster, download our BT Wi-Fi app and it'll connect you to a. To activate on the 'Light' filter, log in or sign up to My BT, scroll down to "My Extras" and select Turn On on the BT Parental Controls panel. @EggSniffer. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. Virgin also offers more advanced online protection, called Virgin Media Internet Security, powered by cyber security and privacy experts F-Secure. Re: Parental controls. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Upgrade your broadband package and add Sky WiFi Max today. 1. How for keep your family safe online with BT Parental Navigation both and different blocking categories. KelvinClose. Find the Discord site and. Parental controls leave search sites such as Google and Bing accessible. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Hi, I wanted to change my BT parental controls filter but, in order to do this I needed to delete all my settings. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. Sorry that you're having problems managing your Parental Controls. Features a no-logs policy and 24/7 live chat support. Welcome to BT is the essential place for a new customer. Seriously impressed. signing up for another 24 months). Get the best deals on your SIM only plans this Black Friday with EE. Bills &. ThanksDo the BT Broadband Parental Control Settings Carry Over to the BT Hot-Spots? If not, can Parental Settings or Controls be applied to BT Hot-Spots?We got BT Broadband four days ago. To find out how to use it, just click on the dropdown for your Hub. . Trend Micro includes malware protection, a password manager, a VPN, a secure browser, dark web monitoring and parental controls. YouView from BT. Learn how to get the best wi-fi performance at home >. It’s like the controls setting is off, but the controls are still active. Announcements, Guides & Community Updates; The Lounge; BT. Announcements, Guides & Community Updates; The Lounge; BT. How to Turn Off Internet Access at Night. i have set-up parental controls to block social media and this works fine on my laptop (win 10 and chrome), however my sons tablet (amazon fire) just ignores restrictions and goes straight to facebook, messenger ect ect. I can help. Here's how it's done: 1. It takes into account the first part of the site address, such as; "and not the information after this. Parental Controls not working. Once I. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. BT wifi disc being weird - won't pair. Re: Bt Wifi account for children to use. In this case it was worth doing as it fixed the problem. Going to "Manage your extras". Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. 1 does not work with Access Control- I have also tried accesssing router via browser and Advanced Setting>Access Control I have no method of controlling devices it says "Access controls are now managed using the app. 1. Setting up. YouView from BT; BT Sport on TV, Online player or App;. Welcome to BT’s official support community. Teachers and school staff. 1 Kudo. 5. Select “ Kill Switch . If you’d like to change the. It will also keep nearly all parental controls on so kids are safe ish to search. To find the model/version number of a device, check the bottom or back panel. If you delete your account – your settings will be lost. 1. Reply. 168. 168. Controls & Settings guide. BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. Choose a topic. In a bid to help promote the use of parental control software, The UK Safer Internet Centre (UKSIC) has been working with BT, Sky, TalkTalk and Virgin Media to launch online video guides to help parents set up the controls software and offers information on other controls too. You can also customise each level of control, allowing you to add or remove certain websites or categories of website appropriately. Re: Accessing BT Parental Controls. Our customer service is available 24/7 and our reliable broadband network ensures issues are kept to a. You will then see a page telling you that BT are activating your Parental Controls. Energy Consumption. The user’s current restriction level is shown at the top of the Parental Controls screen. Go to the URL of a proxy site. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. BT Web Protect is free to all BT Broadband customers. Monitoring gives you a much clearer picture of what your child has been viewing online. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. Hi @337allan. Ordered Monday installed Thursday. 3. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Thanks. What do you need them for? And which broadband providers help you do this? Read on for everything you need to know about setting up parental controls. 22. Copper has a speed limit, which gets lower the further the copper wiring has to go. You can also customise each level of control, allowing you to add or remove certain websites or categories of website appropriately. . Here's how it's done: 1. My parental controls aren't working. After many recent conectivity issues with my FTTP which have been resolved I went to add the parental controls to my account to protect my mentally disabled son who uses the internet/WWW as his once source of enjoyment but he needs protecting a little bit. . Google’s Chrome Chat A software program that allows users to communicate with each other instantly via the internet e. Raise a fault. Please try after 15 minutes. Bt Parental Controls Email Notification. View all. Even if you don’t want to set up a Parental PIN, in order to watch any Sky Cinema channel live or certain Entertainment channels live, the Parental PIN is mandatory between 5. It provides detailed controls on what comes into your home via the internet. Choose "This is My [Device]" or "This is My Child's [Device]". When you're setting up the Parental Controls you can customise them to block certain categories. Broadband Extras & Apps from BT / Parental Control; Options. Does anyone else have problems with the security settings that are supposed to restrict content that is unsuitable for children? I have set the filters to restrict certain types of websites and the controls say that the filters are in place, but they do not work at all. If you delete your account – your settings will be lost. Log in to hotspots using your BT ID. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tab See what broadband options are available where you live. BT Parental Controls help keep your children safe online. Welcome to the Community and thanks for your post! I'm sorry for the problems you're having managing your Parental Controls. As with most social media sites instagram will have several URLs so you'll need to try and find which one your son is accessing it via and then block that manually in the. @JohnC2 wrote: Hi @Valleycott the Parental Controls team found a mismatch in a background system which they have now corrected. Just choose a broadband package with us and we'll contact your current provider for you (unless you're with Virgin Media*). 0 Ratings. My parental controls have not been working since we moved house 3 months ago. Home phone & Mobile. Setting up. When you're logged into your BTID, click on "your security" as shown here: Once you click on "Your security", you should see the option to activate BT Parental Controls:Parental control and payment PINs Take control over what your kids stumble across (and rent!) by setting up parental controls About your PINs There are two PINs: one for parental controls and one for payments. Fibre to the Premises (FTTP) BT Wi-Fi and Guest Wi-Fi. There's 'manage service' but that doesn't get. It’s like the controls setting is off, but the controls are still active. My BT App The quickest way to manage. Parental controls leave search sites such as Google and Bing accessible. 168. The new internet filters will. Sky replied go you questions a couple of days before, and you can read their responses too. Slide the button to Off position in the BT Parental Controls section to turn off the BT Parental Controls. Get Full Fibre and enjoy. Tap Done. Ask the BT Community. 254Posted by a Superuser, not a Sky employee. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. Email; Billing. Post 2 of 43. Proxy Sites. BT refers to its FTTC packages as 'Fibre Essential' and 'Fibre 2'. Access free BT Wi-Fi. Solved: Hello All Hope someone can help with a solution to this. 28. BT parental controls allow you to block certain types of websites or apps for all devices that are connected to your internet connection. Then click 'Setup BT Parental Controls' Cyaose your kids can online 4. How can I change my BT contact details in My BT? How to keep your family safe online with BT Parental Controls and the different blocking categories. BT Smart Hub and Ultrafast Smart Hub - switch on access controls. Payment PIN help. Re: Cannot manage BT Parental Controls. Parental Control. Moving to Digital Voice. The odd one out in this line-up is BT's 'Fibre 1' package, which offers an average speed of 50Mbps. I can set and block anything and it still lets me view the websites. BT Parental Controls help keep your children safe online. Payment PIN help. Broadband Extras & Apps from BT / Parental control is not working; Options. We take a look at parental controls, capped contracts and family SIM plans. @HairyJim. BT broadband security. Reply. When I access the Tesco Groceries website some of the pictures of products on some pages fail to download and updating the shopping basket is difficult. Stay in control of what your family can access online by setting filters for inappropriate content. Remember that parental control settings are only one part of online safety. All delivered by a dedicated line direct to your home. The parental controls set for your Broadband Backup may be different to those on your normal hub. From the main menu, select Settings. You can also set it to automatically interrupt the game if necessary. " What is one supposed to do as I u. 4. Take charge of your home WiFi with parental controls. Contact us. Add this to one of our Superfast, Full Fibre 100, Ultrafast, Ultrafast Plus or Gigafast broadband packages to get: Powerful WiFi in every corner of your home, or money back. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT Playerinternet matters. And as a BT Broadband customer exclusive we’re also throwing in an extra 30% off your airtime and double data! Buy now. Choose how to filter or restrict access. TalkTalk. Protects all devices (computers, laptops, tablets, iPads, mobile devices. e. I have found a temporary solution to this by removing the tick that bars media streaming, I can still then have parental controls enabled; however, I don't want to enable all media streaming but just media streaming for the Firestick. It does have a "Pause All" feature, which will pause every device connected to the WHW network, but devices can't be. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. . Find out more about protecting children online.